287 - Apprenticeship Officer

Yorkshire & Humberside
Fixed Term

1 year(s) 0 month(s)

Full Time
£26,375 - £31,074
Lunch Allowance, Mobile working allowance, Car Allowance / Company Car Grades H - D Mobile

Role Purpose:

Responsibility for the recruitment, reviewing, managing progression, teaching portfolio management, management, timely achievement of apprentices and learner health, safety and, wellbeing, in compliance with relevant government funding requirements.

Role Accountabilities:

Promotion of Apprenticeships

Recruitment of suitable apprentices to meet the requirements of the area business plan

Including and not limited to:

  • Generating vacancies via wide ranging stakeholder engagement
  • Increasing the number of suitable applicants to meet the area vacancies
  • Through promotion of the apprenticeship offer, work with existing and new employers to generate and increase business
  • Managing matched and unmatched applicants

Recruitment of Apprentices

To ensure apprentices are signed up in accordance with contractual requirements, including:

  • Undertake Initial Assessment, sign up and induction of new apprentices
  • Accurate completion of all sign up paperwork
  • Workplace health and safety vetting
  • Assignment of provider placement and accommodation
  • Brief employers to ensure they understand their responsibilities in the delivery of the apprenticeship

Retaining Apprentices

Take all possible steps to retain and progress learner on programme to attain the highest level of achievement possible, including:

  • Managing and reporting progress
  • Delivering on site tutorials and small group training
  • Undertake regular progress reviews
  • Regular operational management meetings with providers to agree actions on learner progress including:
  • Accurate RAG rating,
  • Agreed and timely interventions to drive achievement
  • Manage the learners learning and development plan
  • Progress learners to the next level of apprenticeship where appropriate and available
  • Make all appropriate interventions to minimise leaver non achievers.
  • Timely submission of paperwork for leavers who leave without achievement


Monitor and record milestones towards achievement for all elements of framework or standard and follow through to final certification including:

  • Ensure evidence of completion for all elements of the framework is submitted prior to the planned end date
  • Celebrate success by ensuring learner are nominated for awards and competitions
  • Prepare learners for End Point Assessment where required

Customer Excellence

  • Communicate with employers on wide range of issues including selling benefits of CITB Apprenticeships, progress reviews, agreeing action plans and related support for apprentices, disciplinary, grievance, safeguarding issues and grants issues
  • Effectively dealing with internal and external complaints in a timely manner
  • To encourage companies to participate in CITB products in addition to apprenticeships.
  • Conduct all dealings with internal and external stakeholders in a professional manner

Knowledge, Skills, Qualifications and Experience:

Knowledge & Experience

  • Working under publicly funded contracts subject to inspection regimes
  • Knowledge of Safeguarding
  • Working with, understanding and motivating young people


  • Planning & Scheduling
  • Time management
  • Working to challenging deadlines
  • Mobile working
  • Communication skills
  • Willingness to learn and adapt
  • Ability to self-manage and motivate
  • Excellent and accurate IT skills
  • Mentoring and Coaching
  • Effective use of learner management and customer relationship management systems


  • Presentation skills and experience in delivering briefing sessions
  • Well-developed communication and interpersonal skills with ability to Influence, challenge and to manage conflict and difficult situations.
  • Understand Management Information Systems to be able to demonstrate and monitor progression towards achievement targets.
  • MS office skills packages, using technology such as laptops and tablets.Knowledge and experience in learner safeguarding and wellbeing
  • Experience in being responsible for own workload, diary management and working independently to tight schedules
  • Recognised Health & Safety Qualifications i.e. SSSTS in line with contractual requirements
  • Maths and English qualification Level 2


  • Working knowledge/experience in Government Work Based Learning requirements and related inspection requirements

  • Training or teaching qualification or a willingness to undertake a qualification (Teaching, training & assessing learning L3)

Special Conditions/Other Requirements:

  • This role is a mobile role, with no office base, and may involve significant daily travel

  • Full UK Driving Licence is essential

  • This role requires a flexible approach to working patterns and may involve occasional overnight stays

For general queries regarding your application, please contact our customer contact services CITB-recruitment-enquiries@sscl.gse.gov.uk or 0845 241 5364.

28/02/2020, 23:55 hours

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