1222 - Administrator (Apprentice)

1
South East, London
Dartford
Erith – CITB, Manor Rd, Erith DA8 2AD
APP 18 Plus.
Apprenticeship, Fixed Term

2 year(s) 0 month(s)

Full Time
Dependent on Experience
London Weighting Intermediate / Outer

Administrator (Apprentice)

Salary £17,128 plus London weighting time (£2,650 per annum)

2 years fixed term contract with the possibility of a permanent role

Monday to Friday - 35 hours per week (8am to 4 pm Mon - Thurs and 3 pm finish on Friday)

Location: National Construction College South, Erith

CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and people from under-represented groups are encouraged to apply for vacancies.

We are looking to recruit an administrator apprentice within the National Construction College at our Erith location in Kent.  The role will deliver excellent customer and administration support to the National Construction College working as part of a team of administrators.   The post holder will be enrolled onto Business Administration level 3 on the completion of the first three months probationary period. The key responsibilities include:

  1. Deliver timely and efficient customer service to external and internal customers
  2. Taking incoming calls and making external calls to external and internal customers
  3. Logging complaints and follow up complaints handling
  4. Process data entry using Microsoft Excel and other college systems
  5. Filing and archiving of training records and other records both electronically and hard copy
  6. Working effectively with other administrators to ensure that activities are covered in their absence

Knowledge and Experience:

Essential

  • GCSE level 4 maths and English minimum
  • Experience and knowledge to intermediate level in the use of Microsoft Excel, Word
  • Microsoft Office
  • Good communication skills
  • Attention to detail

Desirable 

  • Previous administration support experience

Benefits include:

  • 33 days holiday per year (Including bank holidays)
  • Flexible benefits including childcare vouchers, cycle to work and insurance
  • Pension scheme
  • Employee discounts
  • Long service awards
  • CITB recognition scheme
  • Employee assistance programme
For general queries regarding your application, please contact our customer contact services CITB-recruitment-enquiries@gov.sscl.com or 0345 241 5364.

21/10/2022, 23:55 hours

To be confirmed
Find out about our Behavioural competency framework and CITB's values.

This Vacancy is closed to applications.