1639 - Quality Advisor - Scotland

Job Title: Quality Advisor

Location: Scotland: Mobile Role

Salary Range £36,000 - £44,000 with starting salary £38,000

Car Allowance / Company Car

CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and people from under-represented groups are encouraged to apply for vacancies. 

Our main objective is to create a culture that helps all of our customers strive towards a workforce that is reflective of today’s society. 

Role purpose:

• Work closely with operational managers and teams to develop, monitor and improve quality standards to ensure CITB Apprenticeships meet the needs of customers and expectations of government inspection agencies and funding contract requirements.
• Coach and develop staff to increase their effectiveness.
• Facilitate workshops and events to meet operational needs.
• Provide an effective source for advice and guidance for staff
• Support external assessment and inspection planning activities and preparation

Key responsibilities and accountabilities:

1. Support, facilitate and monitor quality improvement across activities within Apprenticeships
2. Coach and develop staff to increase their effectiveness (ADM & AO)
3. Sample operational activity through observation and evaluation to ensure quality assurance activity leads to improvement
4. Analyse and evaluate management information to inform improvement and quality monitoring reports
5. Ensure contract compliance and assurance
6. Design and develop staff guidance resources to support day to day operational activities and to ensure best practice in performance
7. Support and facilitate self-assessment across the provision
8. Effectively use self-assessment and evaluation to inform regional quality improvement plans

Knowledge and Experience:

Essential

• Teacher/training qualification i.e. Cert Ed, PTTLS
• Work based learning – apprenticeships, adult
• Government inspection frameworks and funding contracts
• Experienced in presentation skills and delivering training and briefing sessions
• Well-developed communication and interpersonal skills
• Be self-motivated and a positive attitude to work
• Ability to Influence, challenge and to manage conflict and difficult situations
• Have analytical, interpretive, evaluative thought
• Good report writing skills

Desirable

• CEIAG L4
• Coaching and mentoring i.e. ILM award
• Health & Safety Qualification i.e. NEBOSH

Special Conditions/Other Requirements:

• Full UK driving licence
• Extensive travel
• Willing & able to work non-standard hours as and when necessary
• Overnight stays

Benefits:

• 33 days holiday per year (Including bank holidays)
• Flexible benefits including childcare vouchers, cycle to work and insurance
• Pension scheme
• Employee discounts
• Long service awards
• CITB recognition scheme
• Employee assistance programme

Previous candidates need not apply.